Terms and Conditions

Payment Policy

A deposit equivalent to the first nights tariff is taken when the booking reservation is confirmed. The remainder of the balance amount is due on the day you check-in. A valid Visa or MasterCard details must be supplied to secure and confirm your accommodation reservation at the point of booking. Amex (American Express) Cards are NOT a payment option for use at Kaka Retreat.

3+ NIGHTS SPECIAL RATES TERMS AND CONDITIONS. Valid only for Direct Bookings made exclusively with us at Kaka Retreat. Any bookings via Agents or Internet Booking sources are not eligible. The advertised special packages of 3 or more nights must be consecutive (no split stay durations) to receive the quoted discounted rate. (This discount is applied to the rooms base rate for 1-2 persons in the same unit). Our standard extra person rate is charged for each additional guest in the unit.

The special room rate is calculated immediately the online booking is confirmed. This total on your confirmation receipt will include any additional guests. Extras i.e. continental breakfasts etc. are not included within this total but are quoted separately.

Cancellation Policy

OUR CANCELLATION POLICY
1. The paid deposit for the first night accommodation will be retained on all confirmed reservations cancelled prior to 30 days of the booked arrival date. Non-refundable.
2. Any cancellations received within 30 days of the due arrival date may result in the remaining amount of the accommodation total being charged .i.e. 3 nights @ $245 =$735.00 less deposit= $490.00. Non-refundable.
3. No-shows: The full remaining amount of the reservation will be charged immediately. Non-refundable.
4. Exceptions: Cancellations due to weather on behalf of local ferry or flight operators on the due date of check-in will not incur any penalties.
5. We recommend all guests have Travel Insurance.

Child Policy

NOT ALL ROOM TYPES ARE SUITABLE FOR CHILDREN. All children must be supervised at all times.

Other

PRIVACY POLICY - We use Seekom?s iBex platform in order to manage reservations, and your personal data in a secure way. Seekom is a technology service to help us manage our business and committed to improving the user experience for our customers (yes that?s you!). Seekom iBex stores your personal data which may include name, email address, home address, phone number and reservation details. Neither Seekom or we will ever use this information to identify individual users or to match it with further data on an individual user. Your security is our priority.

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Kaka Retreat Motel - Stewart Island
7-9 Miro Crescent,
Stewart Island

p +64 3 2191 252

© Kaka Retreat